Returns & Exchanges
We want you to love your White Fox items, but if you're not completely satisfied, we offer returns for store credit within 30 days of delivery. Please ensure all items are in their original condition with tags attached and hygiene seals intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Label
Select your preferred shipping method and download your prepaid UK return shipping label or QR code for easy drop-off.
Pack and Post
Securely pack your items in their original packaging and drop your parcel at any designated post office or collection point.
Receive Store Credit
Once your return is processed at our warehouse, you will receive an email containing your store credit voucher to use on your next purchase.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing